Privacy Policy

Effective Date: 18 October 2024

Little Dutch Farm is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, sign up for our newsletter, schedule a call, or purchase event tickets.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number.
  • Billing Information: Payment details when you purchase retreat tickets.
  • Scheduling Information: When you book a call or register for an event.
  • Technical Data: IP address, browser type, and website usage data via cookies and analytics tools.

2. Legal Basis for Processing Personal Data

We process your personal data based on the following legal bases under GDPR:

  • Contractual necessity: To process event bookings and retreat registrations.
  • Legitimate interest: To send service updates and improve website functionality.
  • Consent: When you subscribe to our newsletter (you can withdraw consent at any time).
  • Legal obligation: If required by tax or regulatory authorities.

3. How We Use Your Information

We use your information to:

  • Process and confirm bookings for retreats and calls.
  • Send newsletters and updates about our services.
  • Improve website functionality and user experience.
  • Respond to inquiries and provide customer support.
  • Process payments securely.

4. How We Share Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers: Such as payment processors and email marketing platforms (e.g., Stripe, Brevo).
  • Legal Authorities: If required by law or to protect our rights.
  • International Data Transfers: If service providers are outside the European Economic Area (EEA), we ensure adequate safeguards (such as Standard Contractual Clauses) are in place.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyse website traffic. You can adjust your browser settings to decline cookies, but this may affect website functionality.

For more details, see our Cookie Policy.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

  • Contact and billing information: Up to 7 years (for tax/legal compliance).
  • Newsletter subscriptions: Until you unsubscribe.
  • Event booking data: Up to 12 months after the event.

After these periods, we securely delete or anonymise your data.

7. Your Rights Under GDPR

As an EU resident, you have the following data protection rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data.
  • Right to Restrict Processing: Request limitation of data processing.
  • Right to Object: Object to data processing based on legitimate interests.
  • Right to Data Portability: Request transfer of your data to another provider.
  • Right to Withdraw Consent: If processing is based on consent (e.g., newsletters).

To exercise these rights, email us at [email protected]. We may require verification before processing your request.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their privacy policies before providing personal data.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at [email protected]

By using our website, you agree to this Privacy Policy.

Stay connected with Little Dutch Farm!

Whether you’re looking to recharge in nature, join one of our themed day retreats, or escape the hustle for some peaceful garden therapy, our newsletter will keep you informed about all the latest happenings at the farm.

Little Dutch Farm uses your personal data as described in our Privacy Policy.

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